Standard architecture: B2B SaaS
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Standard architectureThe parts at least half of the organizations in B2B SaaS have, as many as 5 of them run all together. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 5
- Of their industry
- 71%
The pattern
What every instance has, in order
- ProcessProduct or service designin 100% of instancesthen
- PeopleSuppliers and partnersin 100% of instancesthen
- PeopleOrg structurein 100% of instancesthen
- DataReporting and dashboardsin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Customer data
60%
3
Churn and expansion
20%
1
Data management
20%
1
Legal and contracts administration
20%
1
Product analytics
20%
1
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
No findings recorded yet.
Seen across
Where it holds
Industries
- B2B SaaS100%
Business model
- subscription100%
Size
- 1000+ people40%
- 51-200 people20%
Region
- United States60%
- Canada20%
- Remote (founded in the United Kingdom)20%
Instances
The 5 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.