System Atlas
Atlas
Constructs/Process

Sales → proposals and quoting (information flow)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 6 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
10
Of their industry
0%
The pattern
What every instance has, in order
  1. People
    Sales
    in 100% of instances
    information
  2. Process
    Proposals and quoting
    in 100% of instances
    then
  3. Decisions
    Market and positioning
    in 100% of instances
    then
  4. Process
    Lead generation
    in 100% of instances
    then
  5. Decisions
    Pricing
    in 100% of instances
    then
  6. Process
    Product or service design
    in 100% of instances
    work
  7. Process
    Production or delivery
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People5
Customer service and support
80%
8
Suppliers and partners
60%
6
Org structure
50%
5
Account management
30%
3
Site and operations engineers
20%
2
Process10
Customer onboarding
80%
8
Hiring
70%
7
Logistics and fulfilment
50%
5
Billing and invoicing
50%
5
Learning and improvement
40%
4
Quality control
30%
3
Uptime and incident response
30%
3
Onboarding and training
30%
3
Planning and scheduling
20%
2
Procurement
20%
2
Software4
Usage metering and billing
50%
5
Integrations
40%
4
Inference serving
30%
3
Network and interconnection
20%
2
Data6
Regions and availability zones
50%
5
Inventory and assets
20%
2
Compute capacity
20%
2
Customer data
20%
2
Reporting and dashboards
20%
2
Data management
20%
2
Decisions11
Contracts
80%
8
Strategy and goals
80%
8
Policies and culture
70%
7
Security and access
70%
7
Regulatory compliance
70%
7
Security certifications and audits
40%
4
Usage pricing and metering
30%
3
Governance and decision rights
30%
3
Data residency and sovereignty
30%
3
Model release and versioning
20%
2
Data protection and security assurance
20%
2
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales4 findings
    Dependency 2 · Manual hand-off 2 · at 4 companies
  • Suppliers and partners4 findings
    Dependency 4 · at 4 companies
  • Customer onboarding3 findings
    Bottleneck 1 · Dependency 1 · Manual hand-off 1 · at 3 companies
  • Logistics and fulfilment3 findings
    Dependency 1 · Informal channel 1 · Manual hand-off 1 · at 3 companies
  • Proposals and quoting2 findings
    Manual hand-off 2 · at 2 companies
  • Compute capacity1 finding
    Bottleneck 1 · at 1 company
  • Network and interconnection1 finding
    Dependency 1 · at 1 company
  • Product or service design1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • product10%
  • service10%
  • subscription10%
Size
  • 11-50 people10%
Region
  • United States30%
  • Canada10%
  • Colorado, USA (headquarters); Oxfordshire, United Kingdom10%
  • Germany / United States10%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore10%
  • San Francisco, United States10%
Instances
The 10 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member