System Atlas

Market and positioning → pricing → product or service design → suppliers and partners (+2)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
15
Of their industry
22%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Decisions
    Pricing
    in 100% of instances
    then
  3. Process
    Product or service design
    in 93% of instances
    then
  4. People
    Suppliers and partners
    in 100% of instances
    material
  5. Process
    Production or delivery
    in 100% of instances
    then
  6. Decisions
    Strategy and goals
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
People4
Sales
73%
11
Org structure
73%
11
Customer service and support
67%
10
Account management
33%
5
Process11
Lead generation
80%
12
Hiring
80%
12
Customer onboarding
67%
10
Logistics and fulfilment
53%
8
Pretraining and fine-tuning runs
53%
8
Uptime and incidents
40%
6
Evaluation and red-teaming
33%
5
Billing and invoicing
33%
5
Quality control
20%
3
Onboarding and training
20%
3
Learning and improvement
20%
3
Software3
Inference serving
73%
11
Integrations
53%
8
Subscription billing
33%
5
Data4
Compute capacity
53%
8
Inventory and assets
40%
6
Training data acquisition and licensing
20%
3
Data management
20%
3
Decisions10
Usage pricing and metering
80%
12
Data protection and security assurance
80%
12
Policies and culture
67%
10
Contracts
60%
9
Security and access
60%
9
Regulatory compliance
60%
9
Model release and versioning
47%
7
Performance and pay
33%
5
Health, safety and environment
33%
5
Usage policies and model documentation
33%
5
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners8 findings
    Dependency 8 · at 8 companies
  • Sales6 findings
    Manual hand-off 4 · Dependency 2 · at 5 companies
  • Production or delivery3 findings
    Dependency 3 · at 3 companies
  • Billing and invoicing2 findings
    Manual hand-off 2 · at 2 companies
  • Compute capacity2 findings
    Bottleneck 1 · Dependency 1 · at 2 companies
  • Customer onboarding2 findings
    Dependency 2 · at 2 companies
  • Hiring2 findings
    Dependency 1 · Informal channel 1 · at 2 companies
  • Health, safety and environment2 findings
    Manual hand-off 1 · Workaround 1 · at 2 companies
Seen across
Where it holds
Business model
  • subscription7%
Size
  • 201-500 people13%
  • 501-1000 people7%
  • 51-200 people7%
Region
  • North America13%
  • United States13%
  • China7%
  • New York (US); also offices in London and San Francisco7%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore7%
  • Remote-first; offices in Austin, San Francisco and London7%
Instances
The 15 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.