Market and positioning → lead generation → sales → pricing (+5)
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 18
- Of their industry
- 21%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 100% of instancesthen
- ProcessLead generationin 94% of instancesinformation
- PeopleSalesin 100% of instancesthen
- DecisionsPricingin 100% of instancesthen
- PeopleSuppliers and partnersin 100% of instancesinformation
- ProcessProduct or service designin 94% of instanceswork
- ProcessProduction or deliveryin 100% of instancesthen
- ProcessHiringin 94% of instancesthen
- DecisionsStrategy and goalsin 94% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Customer onboarding
72%
13
Billing and invoicing
50%
9
Logistics and fulfilment
39%
7
Pretraining and fine-tuning runs
33%
6
Uptime and incidents
33%
6
Proposals and quoting
28%
5
Procurement
28%
5
Quality control
28%
5
Learning and improvement
28%
5
Uptime and incident response
22%
4
Onboarding and training
22%
4
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Suppliers and partners10 findingsDependency 10 · at 10 companies
- Sales9 findingsManual hand-off 5 · Dependency 4 · at 8 companies
- Production or delivery3 findingsDependency 3 · at 3 companies
- Hiring3 findingsDependency 1 · Informal channel 1 · Manual hand-off 1 · at 3 companies
- Health, safety and environment3 findingsDependency 1 · Manual hand-off 1 · Workaround 1 · at 3 companies
- Procurement3 findingsDependency 2 · Bottleneck 1 · at 2 companies
- Billing and invoicing2 findingsManual hand-off 2 · at 2 companies
- Customer onboarding2 findingsDependency 2 · at 2 companies
Seen across
Where it holds
Industries
Business model
- subscription6%
Size
- 201-500 people11%
- 51-200 people11%
Region
- United States44%
- North America11%
- London, England6%
- Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore6%
- Remote-first; offices in Austin, San Francisco and London6%
- San Francisco, CA6%
Instances
The 18 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.