System Atlas
Atlas
Constructs/Knowledge

Market and positioning → pricing → sales → product or service design

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 11 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
17
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 94% of instances
    money
  2. Decisions
    Pricing
    in 100% of instances
    information
  3. People
    Sales
    in 100% of instances
    then
  4. Process
    Product or service design
    in 94% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People2
Suppliers and partners
65%
11
Customer service and support
41%
7
Process9
Lead generation
76%
13
Production or delivery
65%
11
Hiring
65%
11
Logistics and fulfilment
41%
7
Customer onboarding
41%
7
Quality control
35%
6
Proposals and quoting
29%
5
Learning and improvement
29%
5
Billing and invoicing
24%
4
Software2
Integrations
59%
10
Core system of record
41%
7
Data5
Customer data
47%
8
Reporting and dashboards
47%
8
Legal and contracts administration
29%
5
Inventory and assets
24%
4
Data management
24%
4
Decisions6
Regulatory compliance
65%
11
Governance and decision rights
59%
10
Policies and culture
53%
9
Contracts
47%
8
Security and access
47%
8
Licences and registrations
29%
5
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales5 findings
    Manual hand-off 4 · Dependency 1 · at 4 companies
  • Suppliers and partners5 findings
    Dependency (public record) 3 · Dependency 2 · at 5 companies
  • Pricing3 findings
    Manual hand-off 2 · Tacit rule 1 · at 3 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Licences and registrations2 findings
    Dependency 1 · Dependency (public record) 1 · at 2 companies
  • Market and positioning2 findings
    Tacit rule 2 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Customer onboarding1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • product29%
  • subscription29%
  • asset6%
  • marketplace6%
  • service6%
Size
  • 1000+ people29%
  • 11-50 people12%
  • 201-500 people12%
  • 51-200 people6%
Region
  • United States53%
  • Australia6%
  • Canada6%
  • Germany / United States6%
  • Los Angeles, California, United States6%
  • Northern California, United States6%
Instances
The 17 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member