Org structure → market and positioning → product or service design → suppliers and partners

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

• Suppliers and partners32 findings
  Dependency 26 · Dependency (public record) 5 · Manual hand-off (public record) 1 · at 31 companies
• Sales15 findings
  Manual hand-off 8 · Dependency 5 · Bottleneck 1 · Tacit rule 1 · at 14 companies
• Production or delivery13 findings
  Dependency 9 · Bottleneck 2 · Bottleneck (public record) 1 · Manual hand-off 1 · at 13 companies
• Customer service and support8 findings
  Dependency 2 · Manual hand-off 2 · Tacit rule 2 · Informal channel 1 · Workaround 1 · at 7 companies
• Governance and decision rights6 findings
  Dependency 2 · Bottleneck 1 · Bottleneck (public record) 1 · Dependency (public record) 1 · Tacit rule (public record) 1 · at 6 companies
• Product or service design6 findings
  Dependency 3 · Tacit rule 2 · Dependency (public record) 1 · at 6 companies
• Pricing6 findings
  Tacit rule 4 · Manual hand-off 2 · at 6 companies
• Billing and invoicing5 findings
  Manual hand-off 3 · Dependency 1 · Dependency (public record) 1 · at 3 companies