Product or service design → org structure → reporting and dashboards
Workflows that drive an outcome from step to step. Mostly people and process.
Within one industryHolds in Software & SaaS. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 11
- Of their industry
- 35%
The pattern
What every instance has, in order
- ProcessProduct or service designin 100% of instancesthen
- PeopleOrg structurein 100% of instancesthen
- DataReporting and dashboardsin 91% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Customer data
45%
5
Churn and expansion
45%
5
Product analytics
27%
3
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Suppliers and partners1 findingDependency (public record) 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- subscription91%
- product9%
Size
- 1000+ people36%
- 201-500 people9%
- 51-200 people9%
Region
- United States64%
- Australia9%
- Canada9%
- China9%
- Remote (founded in the United Kingdom)9%
Instances
The 11 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.