Pricing → product or service design → market and positioning → production or delivery (+1)

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

• Suppliers and partners8 findings
  Dependency 8 · at 8 companies
• Health, safety and environment4 findings
  Workaround 2 · Dependency 1 · Manual hand-off 1 · at 4 companies
• Pricing4 findings
  Tacit rule 3 · Dependency 1 · at 4 companies
• Customer onboarding3 findings
  Dependency 3 · at 3 companies
• Production or delivery3 findings
  Dependency 2 · Bottleneck 1 · at 3 companies
• Customer service and support3 findings
  Dependency 1 · Tacit rule 1 · Workaround 1 · at 3 companies
• Usage pricing and metering3 findings
  Tacit rule 2 · Manual hand-off 1 · at 3 companies
• Compute capacity2 findings
  Bottleneck 2 · at 2 companies