System Atlas
Atlas
Constructs/Process

Lead generation → pricing → sales → product or service design (+6)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
10
Of their industry
15%
The pattern
What every instance has, in order
  1. Process
    Lead generation
    in 100% of instances
    then
  2. Decisions
    Pricing
    in 90% of instances
    information
  3. People
    Sales
    in 90% of instances
    then
  4. Process
    Product or service design
    in 100% of instances
    work
  5. Process
    Production or delivery
    in 100% of instances
    then
  6. Process
    Logistics and fulfilment
    in 100% of instances
    then
  7. Process
    Hiring
    in 100% of instances
    then
  8. Decisions
    Policies and culture
    in 100% of instances
    then
  9. Decisions
    Strategy and goals
    in 90% of instances
    control
  10. Decisions
    Market and positioning
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People4
Org structure
80%
8
Suppliers and partners
70%
7
Customer service and support
70%
7
Account management
30%
3
Process9
Customer onboarding
70%
7
Pretraining and fine-tuning runs
50%
5
Billing and invoicing
50%
5
Onboarding and training
50%
5
Evaluation and red-teaming
40%
4
Uptime and incidents
30%
3
Learning and improvement
30%
3
Proposals and quoting
20%
2
Quality control
20%
2
Software3
Inference serving
80%
8
Integrations
50%
5
Subscription billing
30%
3
Data4
Inventory and assets
30%
3
Compute capacity
30%
3
Training data acquisition and licensing
30%
3
Data management
20%
2
Decisions10
Usage pricing and metering
80%
8
Security and access
80%
8
Regulatory compliance
80%
8
Data protection and security assurance
70%
7
Model release and versioning
60%
6
Contracts
50%
5
Performance and pay
50%
5
Health, safety and environment
50%
5
Usage policies and model documentation
50%
5
Governance and decision rights
30%
3
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales7 findings
    Manual hand-off 5 · Dependency 2 · at 6 companies
  • Suppliers and partners4 findings
    Dependency 4 · at 4 companies
  • Customer onboarding3 findings
    Dependency 3 · at 3 companies
  • Usage policies and model documentation3 findings
    Tacit rule 2 · Dependency 1 · at 2 companies
  • Health, safety and environment2 findings
    Manual hand-off 1 · Workaround 1 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Regulatory compliance1 finding
    Dependency 1 · at 1 company
  • Compute capacity1 finding
    Bottleneck 1 · at 1 company
Seen across
Where it holds
Business model
  • product10%
Size
  • 201-500 people20%
  • 11-50 people10%
  • 51-200 people10%
Region
  • North America20%
  • United States20%
  • Canada10%
  • Germany / United States10%
  • Remote-first; offices in Austin, San Francisco and London10%
  • San Francisco, CA10%
Instances
The 10 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member