Market and positioning → lead generation → product or service design → production or delivery (+1)
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 12
- Of their industry
- 18%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 100% of instancesthen
- ProcessLead generationin 100% of instancesthen
- ProcessProduct or service designin 92% of instanceswork
- ProcessProduction or deliveryin 100% of instancesthen
- ProcessUptime and incidentsin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Customer onboarding
58%
7
Pretraining and fine-tuning runs
58%
7
Evaluation and red-teaming
50%
6
Learning and improvement
42%
5
Logistics and fulfilment
25%
3
Onboarding and training
25%
3
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Suppliers and partners6 findingsDependency 6 · at 6 companies
- Customer service and support3 findingsDependency 1 · Tacit rule 1 · Workaround 1 · at 3 companies
- Production or delivery2 findingsDependency 2 · at 2 companies
- Health, safety and environment2 findingsDependency 1 · Manual hand-off 1 · at 2 companies
- Uptime and incidents2 findingsManual hand-off 1 · Workaround 1 · at 2 companies
- Contracts1 findingDependency 1 · at 1 company
- Learning and improvement1 findingInformal channel 1 · at 1 company
- Product or service design1 findingInformal channel 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- subscription8%
Size
- 51-200 people25%
- 201-500 people17%
Region
- United States25%
- North America17%
- Japan8%
- New York City, United States8%
- New York, NY8%
- Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore8%
Instances
The 12 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.