System Atlas
Atlas
Constructs/Platform

Market and positioning → lead generation → pricing → security and access (+1)

Gates that decide who and what passes, with work flowing in and out. Security and access is a gate: 1 flow in and 4 out.

Within one industryHolds in Cloud, data centre and data platform providers. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
52
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 98% of instances
    money
  2. Process
    Lead generation
    in 100% of instances
    then
  3. Decisions
    Pricing
    in 100% of instances
    then
  4. Decisions
    Security and access
    in 100% of instances
    control
  5. Process
    Product or service design
    in 94% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People5
Org structure
79%
41
Sales
71%
37
Customer service and support
71%
37
Suppliers and partners
69%
36
Account management
31%
16
Process8
Production or delivery
73%
38
Hiring
69%
36
Customer onboarding
50%
26
Billing and invoicing
44%
23
Proposals and quoting
25%
13
Quality control
25%
13
Logistics and fulfilment
25%
13
Learning and improvement
23%
12
Software3
Integrations
40%
21
Usage metering and billing
29%
15
Inference serving
21%
11
Data3
Customer data
31%
16
Regions and availability zones
25%
13
Inventory and assets
23%
12
Decisions9
Strategy and goals
77%
40
Policies and culture
69%
36
Regulatory compliance
65%
34
Contracts
52%
27
Governance and decision rights
35%
18
Performance and pay
31%
16
Data protection and security assurance
31%
16
Security certifications and audits
25%
13
Usage pricing and metering
23%
12
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales18 findings
    Manual hand-off 10 · Dependency 6 · Bottleneck 1 · Tacit rule 1 · at 17 companies
  • Suppliers and partners14 findings
    Dependency 13 · Manual hand-off (public record) 1 · at 14 companies
  • Customer service and support9 findings
    Dependency 3 · Informal channel 2 · Manual hand-off 2 · Tacit rule 2 · at 9 companies
  • Pricing8 findings
    Manual hand-off 3 · Tacit rule 3 · Dependency 2 · at 8 companies
  • Production or delivery7 findings
    Dependency 5 · Bottleneck 1 · Tacit rule 1 · at 7 companies
  • Customer onboarding5 findings
    Dependency 4 · Manual hand-off 1 · at 5 companies
  • Product or service design4 findings
    Dependency 1 · Dependency (public record) 1 · Informal channel 1 · Tacit rule 1 · at 4 companies
  • Security and access4 findings
    Workaround 3 · Dependency 1 · at 4 companies
Seen across
Where it holds
Business model
  • subscription21%
  • product4%
  • marketplace2%
  • service2%
Size
  • 1000+ people10%
  • 11-50 people10%
  • 51-200 people10%
  • 501-1000 people8%
  • 201-500 people6%
Region
  • United States40%
  • France6%
  • San Francisco, United States6%
  • North America4%
  • United Kingdom4%
  • Bay Area, CA and Amsterdam, NL2%
Instances
The 52 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member