Org structure → market and positioning → lead generation → product or service design (+1)
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 43
- Of their industry
- 27%
The pattern
What every instance has, in order
- PeopleOrg structurein 100% of instancesthen
- DecisionsMarket and positioningin 98% of instancesmoney
- ProcessLead generationin 100% of instancesthen
- ProcessProduct or service designin 98% of instancesmoney
- PeopleSuppliers and partnersin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Sales
53%
23
Customer service and support
49%
21
Account management
28%
12
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Suppliers and partners17 findingsDependency 15 · Dependency (public record) 1 · Manual hand-off (public record) 1 · at 17 companies
- Sales11 findingsManual hand-off 7 · Dependency 4 · at 10 companies
- Production or delivery5 findingsDependency 4 · Bottleneck 1 · at 5 companies
- Customer onboarding4 findingsDependency 4 · at 4 companies
- Pricing3 findingsTacit rule 2 · Manual hand-off 1 · at 3 companies
- Customer service and support3 findingsDependency 1 · Tacit rule 1 · Workaround 1 · at 3 companies
- Product or service design2 findingsDependency 1 · Dependency (public record) 1 · at 2 companies
- Quality control2 findingsDependency 2 · at 2 companies
Seen across
Where it holds
Industries
Business model
- marketplace14%
- product14%
- subscription12%
Size
- 1000+ people21%
- 201-500 people12%
- 11-50 people7%
- 51-200 people7%
- 501-1000 people5%
Region
- United States51%
- North America5%
- San Francisco, United States5%
- Bay Area, CA and Amsterdam, NL2%
- China2%
- France2%
Instances
The 43 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.