System Atlas
Atlas
Constructs/Process

Org structure → product or service design → market and positioning → lead generation

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 30 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
106
Of their industry
0%
The pattern
What every instance has, in order
  1. People
    Org structure
    in 100% of instances
    control
  2. Process
    Product or service design
    in 92% of instances
    information
  3. Decisions
    Market and positioning
    in 92% of instances
    money
  4. Process
    Lead generation
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Suppliers and partners
60%
64
Sales
50%
53
Customer service and support
49%
52
Account management
21%
22
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales25 findings
    Manual hand-off 12 · Dependency 7 · Bottleneck 3 · Informal channel 2 · Tacit rule 1 · at 24 companies
  • Suppliers and partners22 findings
    Dependency 20 · Dependency (public record) 1 · Manual hand-off (public record) 1 · at 21 companies
  • Production or delivery17 findings
    Dependency 10 · Manual hand-off 4 · Bottleneck 2 · Tacit rule 1 · at 17 companies
  • Customer service and support12 findings
    Dependency 3 · Informal channel 3 · Tacit rule 3 · Manual hand-off 2 · Workaround 1 · at 11 companies
  • Customer onboarding9 findings
    Dependency 7 · Bottleneck 1 · Manual hand-off 1 · at 9 companies
  • Lead generation8 findings
    Dependency 3 · Informal channel 3 · Manual hand-off 1 · Tacit rule 1 · at 8 companies
  • Pricing8 findings
    Tacit rule 5 · Manual hand-off 3 · at 8 companies
  • Quality control8 findings
    Dependency 7 · Bottleneck (public record) 1 · at 8 companies
Seen across
Where it holds
Business model
  • product13%
  • subscription12%
  • marketplace6%
  • project2%
  • asset1%
  • service1%
Size
  • 1000+ people21%
  • 201-500 people7%
  • 51-200 people7%
  • 11-50 people5%
  • 501-1000 people5%
Region
  • United States42%
  • France5%
  • United Kingdom5%
  • Germany3%
  • Switzerland3%
  • Brazil2%
Instances
The 106 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member