Lead generation → product or service design → production or delivery → strategy and goals (+1)
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 29
- Of their industry
- 43%
The pattern
What every instance has, in order
- ProcessLead generationin 100% of instancesthen
- ProcessProduct or service designin 100% of instanceswork
- ProcessProduction or deliveryin 97% of instancesthen
- DecisionsStrategy and goalsin 100% of instancescontrol
- DecisionsMarket and positioningin 97% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Sales
72%
21
Org structure
72%
21
Suppliers and partners
59%
17
Customer service and support
52%
15
Account management
24%
7
Customer onboarding
59%
17
Evaluation and red-teaming
41%
12
Pretraining and fine-tuning runs
34%
10
Logistics and fulfilment
31%
9
Uptime and incidents
31%
9
Onboarding and training
31%
9
Learning and improvement
31%
9
Quality control
28%
8
Billing and invoicing
21%
6
Compute capacity
24%
7
Inventory and assets
21%
6
Training data acquisition and licensing
21%
6
Data management
21%
6
Policies and culture
66%
19
Data protection and security assurance
66%
19
Pricing
62%
18
Regulatory compliance
52%
15
Usage pricing and metering
48%
14
Security and access
48%
14
Model release and versioning
38%
11
Contracts
34%
10
Health, safety and environment
34%
10
Performance and pay
31%
9
Governance and decision rights
24%
7
Usage policies and model documentation
24%
7
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Sales13 findingsManual hand-off 7 · Dependency 4 · Bottleneck 1 · Informal channel 1 · at 12 companies
- Suppliers and partners9 findingsDependency 9 · at 9 companies
- Customer onboarding7 findingsDependency 7 · at 6 companies
- Production or delivery5 findingsDependency 3 · Bottleneck 1 · Manual hand-off 1 · at 5 companies
- Training data acquisition and licensing4 findingsDependency 2 · Manual hand-off 1 · Workaround 1 · at 4 companies
- Inference serving3 findingsWorkaround 2 · Bottleneck 1 · at 2 companies
- Lead generation3 findingsDependency 2 · Informal channel 1 · at 3 companies
- Pricing3 findingsTacit rule 2 · Dependency 1 · at 3 companies
Seen across
Where it holds
Industries
Business model
- product3%
Size
- 201-500 people14%
- 1000+ people7%
- 51-200 people7%
- 501-1000 people3%
Region
- United States28%
- North America7%
- San Francisco7%
- United Kingdom7%
- Beijing, China3%
- Canada3%
Instances
The 29 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.