System Atlas

Lead generation → product or service design → production or delivery → strategy and goals (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
29
Of their industry
43%
The pattern
What every instance has, in order
  1. Process
    Lead generation
    in 100% of instances
    then
  2. Process
    Product or service design
    in 100% of instances
    work
  3. Process
    Production or delivery
    in 97% of instances
    then
  4. Decisions
    Strategy and goals
    in 100% of instances
    control
  5. Decisions
    Market and positioning
    in 97% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
People5
Sales
72%
21
Org structure
72%
21
Suppliers and partners
59%
17
Customer service and support
52%
15
Account management
24%
7
Process9
Customer onboarding
59%
17
Evaluation and red-teaming
41%
12
Pretraining and fine-tuning runs
34%
10
Logistics and fulfilment
31%
9
Uptime and incidents
31%
9
Onboarding and training
31%
9
Learning and improvement
31%
9
Quality control
28%
8
Billing and invoicing
21%
6
Software2
Inference serving
52%
15
Integrations
41%
12
Data4
Compute capacity
24%
7
Inventory and assets
21%
6
Training data acquisition and licensing
21%
6
Data management
21%
6
Decisions12
Policies and culture
66%
19
Data protection and security assurance
66%
19
Pricing
62%
18
Regulatory compliance
52%
15
Usage pricing and metering
48%
14
Security and access
48%
14
Model release and versioning
38%
11
Contracts
34%
10
Health, safety and environment
34%
10
Performance and pay
31%
9
Governance and decision rights
24%
7
Usage policies and model documentation
24%
7
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales13 findings
    Manual hand-off 7 · Dependency 4 · Bottleneck 1 · Informal channel 1 · at 12 companies
  • Suppliers and partners9 findings
    Dependency 9 · at 9 companies
  • Customer onboarding7 findings
    Dependency 7 · at 6 companies
  • Production or delivery5 findings
    Dependency 3 · Bottleneck 1 · Manual hand-off 1 · at 5 companies
  • Training data acquisition and licensing4 findings
    Dependency 2 · Manual hand-off 1 · Workaround 1 · at 4 companies
  • Inference serving3 findings
    Workaround 2 · Bottleneck 1 · at 2 companies
  • Lead generation3 findings
    Dependency 2 · Informal channel 1 · at 3 companies
  • Pricing3 findings
    Tacit rule 2 · Dependency 1 · at 3 companies
Seen across
Where it holds
Business model
  • product3%
Size
  • 201-500 people14%
  • 1000+ people7%
  • 51-200 people7%
  • 501-1000 people3%
Region
  • United States28%
  • North America7%
  • San Francisco7%
  • United Kingdom7%
  • Beijing, China3%
  • Canada3%
Instances
The 29 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.