System Atlas

Market and positioning → lead generation → sales → pricing (+7)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
11
Of their industry
16%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 100% of instances
    information
  3. People
    Sales
    in 100% of instances
    then
  4. Decisions
    Pricing
    in 91% of instances
    then
  5. Process
    Product or service design
    in 91% of instances
    then
  6. Process
    Customer onboarding
    in 91% of instances
    then
  7. People
    Customer service and support
    in 100% of instances
    then
  8. Decisions
    Strategy and goals
    in 91% of instances
    then
  9. Process
    Production or delivery
    in 100% of instances
    information
  10. Software
    Integrations
    in 100% of instances
    then
  11. Decisions
    Usage pricing and metering
    in 91% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
People2
Sales
100%
11
Customer service and support
100%
11
Process4
Lead generation
100%
11
Product or service design
91%
10
Customer onboarding
91%
10
Production or delivery
100%
11
Software1
Integrations
100%
11
Decisions4
Market and positioning
100%
11
Pricing
91%
10
Strategy and goals
91%
10
Usage pricing and metering
91%
10
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales7 findings
    Manual hand-off 4 · Dependency 2 · Bottleneck 1 · at 6 companies
  • Health, safety and environment2 findings
    Manual hand-off 1 · Workaround 1 · at 2 companies
  • Inference serving2 findings
    Bottleneck 1 · Workaround 1 · at 1 company
  • Pricing2 findings
    Tacit rule 2 · at 2 companies
  • Suppliers and partners2 findings
    Dependency 2 · at 2 companies
  • Customer service and support2 findings
    Tacit rule 1 · Workaround 1 · at 2 companies
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription9%
Size
  • 201-500 people9%
  • 501-1000 people9%
  • 51-200 people9%
Region
  • United States36%
  • North America9%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore9%
  • San Francisco, CA9%
  • San Francisco, United States9%
  • United Kingdom9%
Instances
The 11 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.