System Atlas
Atlas
Constructs/Process

Market and positioning → lead generation → product or service design → production or delivery (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
20
Of their industry
29%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 90% of instances
    then
  3. Process
    Product or service design
    in 95% of instances
    work
  4. Process
    Production or delivery
    in 95% of instances
    information
  5. Software
    Integrations
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People5
Org structure
75%
15
Sales
70%
14
Suppliers and partners
60%
12
Customer service and support
60%
12
Account management
30%
6
Process10
Customer onboarding
70%
14
Hiring
70%
14
Onboarding and training
40%
8
Uptime and incidents
35%
7
Learning and improvement
35%
7
Logistics and fulfilment
30%
6
Pretraining and fine-tuning runs
30%
6
Quality control
25%
5
Evaluation and red-teaming
25%
5
Billing and invoicing
25%
5
Software2
Inference serving
45%
9
Subscription billing
30%
6
Data3
Data management
35%
7
Compute capacity
20%
4
Reporting and dashboards
20%
4
Decisions13
Data protection and security assurance
80%
16
Pricing
75%
15
Usage pricing and metering
70%
14
Security and access
70%
14
Strategy and goals
70%
14
Regulatory compliance
65%
13
Policies and culture
60%
12
Contracts
50%
10
Health, safety and environment
45%
9
Usage policies and model documentation
35%
7
Performance and pay
30%
6
Model release and versioning
20%
4
Governance and decision rights
20%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales8 findings
    Manual hand-off 5 · Dependency 2 · Bottleneck 1 · at 7 companies
  • Suppliers and partners5 findings
    Dependency 5 · at 5 companies
  • Pricing4 findings
    Tacit rule 3 · Dependency 1 · at 4 companies
  • Production or delivery3 findings
    Bottleneck 1 · Dependency 1 · Manual hand-off 1 · at 3 companies
  • Health, safety and environment3 findings
    Dependency 1 · Manual hand-off 1 · Workaround 1 · at 3 companies
  • Usage policies and model documentation3 findings
    Tacit rule 2 · Dependency 1 · at 2 companies
  • Customer onboarding2 findings
    Dependency 2 · at 2 companies
  • Data protection and security assurance2 findings
    Dependency 1 · Dependency (public record) 1 · at 2 companies
Seen across
Where it holds
Business model
  • subscription15%
  • product5%
Size
  • 51-200 people10%
  • 201-500 people5%
  • 501-1000 people5%
Region
  • United States35%
  • France5%
  • New York (US); also offices in London and San Francisco5%
  • North America5%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore5%
  • San Francisco, CA5%
Instances
The 20 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member