System Atlas
Atlas
Constructs/Process

Market and positioning → lead generation → sales → pricing (+10)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
10
Of their industry
15%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 100% of instances
    information
  3. People
    Sales
    in 90% of instances
    then
  4. Decisions
    Pricing
    in 90% of instances
    then
  5. People
    Suppliers and partners
    in 100% of instances
    information
  6. Process
    Product or service design
    in 90% of instances
    work
  7. Process
    Production or delivery
    in 100% of instances
    then
  8. Software
    Inference serving
    in 100% of instances
    then
  9. People
    Org structure
    in 90% of instances
    then
  10. Process
    Hiring
    in 90% of instances
    then
  11. Decisions
    Usage pricing and metering
    in 90% of instances
    then
  12. Decisions
    Security and access
    in 100% of instances
    then
  13. Decisions
    Strategy and goals
    in 90% of instances
    then
  14. Decisions
    Data protection and security assurance
    in 90% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People2
Customer service and support
70%
7
Account management
60%
6
Process8
Uptime and incidents
80%
8
Customer onboarding
60%
6
Pretraining and fine-tuning runs
60%
6
Logistics and fulfilment
50%
5
Evaluation and red-teaming
50%
5
Onboarding and training
40%
4
Learning and improvement
40%
4
Billing and invoicing
20%
2
Software2
Integrations
70%
7
Subscription billing
50%
5
Data5
Compute capacity
60%
6
Inventory and assets
50%
5
Training data acquisition and licensing
30%
3
Data management
30%
3
Legal and contracts administration
20%
2
Decisions8
Policies and culture
80%
8
Regulatory compliance
70%
7
Contracts
60%
6
Performance and pay
60%
6
Health, safety and environment
60%
6
Model release and versioning
50%
5
Governance and decision rights
30%
3
Usage policies and model documentation
30%
3
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners6 findings
    Dependency 6 · at 6 companies
  • Sales4 findings
    Manual hand-off 3 · Dependency 1 · at 4 companies
  • Customer service and support3 findings
    Dependency 1 · Tacit rule 1 · Workaround 1 · at 3 companies
  • Customer onboarding2 findings
    Dependency 2 · at 2 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Health, safety and environment2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Training data acquisition and licensing2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription10%
Size
  • 201-500 people20%
  • 51-200 people20%
Region
  • United States40%
  • North America20%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore10%
  • San Francisco, United States10%
  • United States (founded in the US); team distributed across Europe and North America10%
Instances
The 10 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member