System Atlas

Market and positioning → lead generation → pricing → pretraining and fine-tuning runs (+3)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
10
Of their industry
15%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 90% of instances
    then
  3. Decisions
    Pricing
    in 100% of instances
    then
  4. Process
    Pretraining and fine-tuning runs
    in 100% of instances
    work
  5. Process
    Product or service design
    in 90% of instances
    work
  6. Process
    Production or delivery
    in 100% of instances
    then
  7. Software
    Inference serving
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
People5
Sales
80%
8
Suppliers and partners
80%
8
Org structure
80%
8
Customer service and support
60%
6
Account management
40%
4
Process9
Hiring
80%
8
Customer onboarding
60%
6
Uptime and incidents
50%
5
Billing and invoicing
50%
5
Logistics and fulfilment
40%
4
Learning and improvement
40%
4
Evaluation and red-teaming
30%
3
Onboarding and training
30%
3
Management cadence
20%
2
Software3
Integrations
50%
5
Subscription billing
40%
4
Communication tools
20%
2
Data5
Compute capacity
70%
7
Training data acquisition and licensing
50%
5
Inventory and assets
30%
3
Customer data
20%
2
Cash and treasury
20%
2
Decisions13
Usage pricing and metering
80%
8
Contracts
70%
7
Health, safety and environment
70%
7
Strategy and goals
70%
7
Data protection and security assurance
70%
7
Policies and culture
60%
6
Security and access
60%
6
Regulatory compliance
60%
6
Usage policies and model documentation
60%
6
Model release and versioning
50%
5
Performance and pay
40%
4
Licences and registrations
20%
2
Governance and decision rights
20%
2
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners5 findings
    Dependency 5 · at 5 companies
  • Health, safety and environment4 findings
    Workaround 2 · Dependency 1 · Manual hand-off 1 · at 4 companies
  • Sales4 findings
    Manual hand-off 2 · Bottleneck 1 · Dependency 1 · at 4 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Inference serving2 findings
    Bottleneck 1 · Workaround 1 · at 1 company
  • Pricing2 findings
    Tacit rule 2 · at 2 companies
  • Customer service and support2 findings
    Dependency 1 · Tacit rule 1 · at 2 companies
  • Training data acquisition and licensing2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
Seen across
Where it holds
Business model
  • product10%
  • subscription10%
Size
  • 201-500 people30%
  • 11-50 people10%
  • 51-200 people10%
Region
  • United States30%
  • North America20%
  • Germany / United States10%
  • San Francisco, United States10%
  • United States (founded in the US); team distributed across Europe and North America10%
Instances
The 10 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.