System Atlas

Market and positioning → health, safety and environment → customer service and support

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 6 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
21
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Decisions
    Health, safety and environment
    in 100% of instances
    information
  3. People
    Customer service and support
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Market and positioning
100%
21
Health, safety and environment
100%
21
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales9 findings
    Bottleneck 4 · Dependency 4 · Manual hand-off 1 · at 8 companies
  • Hiring7 findings
    Informal channel 2 · Tacit rule 2 · Bottleneck 1 · Dependency 1 · Manual hand-off 1 · at 3 companies
  • Health, safety and environment7 findings
    Manual hand-off 3 · Workaround 2 · Bottleneck 1 · Dependency 1 · at 6 companies
  • Customer service and support5 findings
    Dependency 3 · Tacit rule 1 · Workaround 1 · at 4 companies
  • Regulatory compliance4 findings
    Dependency 3 · Bottleneck 1 · at 4 companies
  • Inference serving2 findings
    Bottleneck 1 · Workaround 1 · at 1 company
  • Pricing2 findings
    Tacit rule 2 · at 2 companies
  • Suppliers and partners2 findings
    Dependency 2 · at 2 companies
Seen across
Where it holds
Business model
  • product5%
  • service5%
Size
  • 1000+ people43%
  • 201-500 people10%
  • 11-50 people5%
  • 501-1000 people5%
  • 51-200 people5%
Region
  • United States19%
  • Sweden14%
  • United Kingdom14%
  • Germany10%
  • North America10%
  • France5%
Instances
The 21 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.