Hiring → policies and culture → market and positioning → product or service design (+1)

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

• Hiring10 findings
  Tacit rule 4 · Dependency 3 · Bottleneck 2 · Manual hand-off 1 · at 9 companies
• Suppliers and partners10 findings
  Dependency 7 · Dependency (public record) 1 · Manual hand-off (public record) 1 · Workaround 1 · at 8 companies
• Sales8 findings
  Manual hand-off 4 · Dependency 3 · Bottleneck 1 · at 7 companies
• Customer onboarding6 findings
  Dependency 5 · Bottleneck 1 · at 5 companies
• Quality control6 findings
  Dependency 6 · at 6 companies
• Pricing5 findings
  Manual hand-off 2 · Tacit rule 2 · Dependency 1 · at 5 companies
• Production or delivery3 findings
  Bottleneck 1 · Dependency 1 · Manual hand-off 1 · at 3 companies
• Product or service design3 findings
  Dependency 1 · Dependency (public record) 1 · Informal channel 1 · at 3 companies