Hiring → strategy and goals → product or service design → market and positioning (+1)

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

• Suppliers and partners23 findings
  Dependency 22 · Workaround 1 · at 21 companies
• Sales21 findings
  Manual hand-off 12 · Dependency 7 · Bottleneck 1 · Informal channel 1 · at 20 companies
• Production or delivery12 findings
  Dependency 7 · Bottleneck 2 · Manual hand-off 2 · Tacit rule 1 · at 12 companies
• Customer onboarding10 findings
  Dependency 8 · Bottleneck 1 · Manual hand-off 1 · at 9 companies
• Hiring8 findings
  Bottleneck 2 · Dependency 2 · Tacit rule 2 · Informal channel 1 · Manual hand-off 1 · at 7 companies
• Quality control6 findings
  Dependency 6 · at 6 companies
• Customer service and support6 findings
  Dependency 2 · Tacit rule 2 · Informal channel 1 · Workaround 1 · at 6 companies
• Health, safety and environment5 findings
  Workaround 2 · Bottleneck 1 · Dependency 1 · Manual hand-off 1 · at 5 companies