Lead generation → pricing → sales → product or service design (+6)
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 14
- Of their industry
- 21%
The pattern
What every instance has, in order
- ProcessLead generationin 100% of instancesthen
- DecisionsPricingin 93% of instancesinformation
- PeopleSalesin 100% of instancesthen
- ProcessProduct or service designin 93% of instancesinformation
- DecisionsMarket and positioningin 100% of instancesinformation
- ProcessProduction or deliveryin 100% of instancesthen
- SoftwareInference servingin 100% of instancesthen
- ProcessHiringin 100% of instancesthen
- DecisionsPolicies and culturein 93% of instancesthen
- DecisionsUsage pricing and meteringin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Customer onboarding
64%
9
Logistics and fulfilment
57%
8
Pretraining and fine-tuning runs
50%
7
Uptime and incidents
50%
7
Evaluation and red-teaming
43%
6
Billing and invoicing
43%
6
Onboarding and training
43%
6
Learning and improvement
43%
6
Management cadence
21%
3
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Sales7 findingsManual hand-off 5 · Dependency 2 · at 7 companies
- Suppliers and partners5 findingsDependency 5 · at 5 companies
- Health, safety and environment4 findingsWorkaround 2 · Dependency 1 · Manual hand-off 1 · at 4 companies
- Customer onboarding3 findingsDependency 3 · at 3 companies
- Customer service and support3 findingsDependency 1 · Tacit rule 1 · Workaround 1 · at 3 companies
- Production or delivery2 findingsDependency 2 · at 2 companies
- Inference serving2 findingsBottleneck 1 · Workaround 1 · at 1 company
- Usage policies and model documentation2 findingsDependency 1 · Tacit rule 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- product7%
- subscription7%
Size
- 201-500 people14%
- 51-200 people14%
- 11-50 people7%
Region
- United States29%
- North America14%
- Canada7%
- Germany / United States7%
- New York, NY7%
- Remote-first; offices in Austin, San Francisco and London7%
Instances
The 14 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.