Product or service design → production or delivery → logistics and fulfilment

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

• Sales9 findings
  Manual hand-off 5 · Dependency 3 · Bottleneck 1 · at 8 companies
• Suppliers and partners8 findings
  Dependency 8 · at 8 companies
• Logistics and fulfilment7 findings
  Dependency 3 · Bottleneck 1 · Manual hand-off 1 · Tacit rule 1 · Workaround 1 · at 7 companies
• Production or delivery5 findings
  Dependency 4 · Workaround 1 · at 5 companies
• Licences and registrations4 findings
  Dependency 4 · at 4 companies
• Customer onboarding3 findings
  Dependency 3 · at 3 companies
• Regulatory compliance2 findings
  Dependency 1 · Workaround 1 · at 2 companies
• Governance and decision rights2 findings
  Dependency 2 · at 2 companies