Suppliers and partners → lead generation → production or delivery

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

• Suppliers and partners35 findings
  Dependency 33 · Workaround 2 · at 33 companies
• Sales19 findings
  Manual hand-off 9 · Dependency 7 · Bottleneck 2 · Informal channel 1 · at 18 companies
• Production or delivery13 findings
  Dependency 8 · Bottleneck 3 · Manual hand-off 2 · at 13 companies
• Customer service and support11 findings
  Manual hand-off 4 · Informal channel 3 · Tacit rule 2 · Dependency 1 · Workaround 1 · at 9 companies
• Pricing9 findings
  Tacit rule 4 · Manual hand-off 3 · Dependency 1 · Workaround (public record) 1 · at 9 companies
• Logistics and fulfilment7 findings
  Dependency 3 · Tacit rule 2 · Bottleneck 1 · Informal channel 1 · at 5 companies
• Customer onboarding6 findings
  Dependency 4 · Manual hand-off 2 · at 6 companies
• Hiring5 findings
  Dependency 3 · Informal channel 1 · Manual hand-off 1 · at 5 companies