System Atlas
Atlas
Constructs/Process

Product or service design → market and positioning → lead generation → sales (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 19 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
62
Of their industry
0%
The pattern
What every instance has, in order
  1. Process
    Product or service design
    in 94% of instances
    information
  2. Decisions
    Market and positioning
    in 98% of instances
    then
  3. Process
    Lead generation
    in 100% of instances
    information
  4. People
    Sales
    in 100% of instances
    control
  5. Process
    Production or delivery
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People4
Customer service and support
74%
46
Org structure
66%
41
Suppliers and partners
60%
37
Account management
29%
18
Process8
Hiring
73%
45
Customer onboarding
68%
42
Logistics and fulfilment
40%
25
Learning and improvement
39%
24
Quality control
31%
19
Billing and invoicing
29%
18
Onboarding and training
27%
17
Proposals and quoting
26%
16
Software2
Integrations
35%
22
Inference serving
31%
19
Data2
Inventory and assets
24%
15
Data management
21%
13
Decisions11
Strategy and goals
76%
47
Pricing
73%
45
Policies and culture
66%
41
Regulatory compliance
65%
40
Contracts
58%
36
Security and access
58%
36
Data protection and security assurance
39%
24
Governance and decision rights
31%
19
Performance and pay
29%
18
Usage pricing and metering
29%
18
Health, safety and environment
27%
17
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales29 findings
    Manual hand-off 13 · Dependency 10 · Bottleneck 4 · Informal channel 2 · at 28 companies
  • Suppliers and partners20 findings
    Dependency 20 · at 19 companies
  • Production or delivery12 findings
    Dependency 9 · Manual hand-off 2 · Tacit rule 1 · at 12 companies
  • Customer service and support11 findings
    Informal channel 4 · Dependency 2 · Manual hand-off 2 · Tacit rule 2 · Workaround 1 · at 10 companies
  • Customer onboarding10 findings
    Dependency 8 · Bottleneck 1 · Manual hand-off 1 · at 9 companies
  • Pricing7 findings
    Manual hand-off 3 · Tacit rule 3 · Dependency 1 · at 7 companies
  • Quality control5 findings
    Dependency 4 · Manual hand-off 1 · at 5 companies
  • Health, safety and environment4 findings
    Workaround 2 · Dependency 1 · Manual hand-off 1 · at 4 companies
Seen across
Where it holds
Business model
  • product6%
  • subscription5%
  • service3%
  • asset2%
  • marketplace2%
Size
  • 201-500 people8%
  • 51-200 people8%
  • 1000+ people6%
  • 11-50 people5%
  • 501-1000 people2%
Region
  • United States37%
  • San Francisco, United States6%
  • United Kingdom6%
  • France5%
  • North America3%
  • Canada2%
Instances
The 62 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member