Product or service design → market and positioning → health, safety and environment → production or delivery
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 17
- Of their industry
- 25%
The pattern
What every instance has, in order
- ProcessProduct or service designin 100% of instancesinformation
- DecisionsMarket and positioningin 100% of instancesthen
- DecisionsHealth, safety and environmentin 100% of instancescontrol
- ProcessProduction or deliveryin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Org structure
71%
12
Customer service and support
59%
10
Suppliers and partners
53%
9
Account management
35%
6
Hiring
76%
13
Customer onboarding
53%
9
Pretraining and fine-tuning runs
53%
9
Learning and improvement
53%
9
Onboarding and training
47%
8
Quality control
41%
7
Logistics and fulfilment
41%
7
Evaluation and red-teaming
41%
7
Billing and invoicing
35%
6
Uptime and incidents
29%
5
Pricing
76%
13
Policies and culture
65%
11
Usage pricing and metering
65%
11
Regulatory compliance
65%
11
Data protection and security assurance
65%
11
Strategy and goals
59%
10
Contracts
47%
8
Security and access
47%
8
Usage policies and model documentation
47%
8
Model release and versioning
41%
7
Performance and pay
41%
7
Governance and decision rights
29%
5
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Customer onboarding5 findingsDependency 5 · at 4 companies
- Health, safety and environment5 findingsDependency 2 · Workaround 2 · Manual hand-off 1 · at 5 companies
- Suppliers and partners5 findingsDependency 5 · at 5 companies
- Pricing3 findingsTacit rule 2 · Dependency 1 · at 3 companies
- Usage policies and model documentation3 findingsTacit rule 2 · Dependency 1 · at 2 companies
- Inference serving2 findingsBottleneck 1 · Workaround 1 · at 1 company
- Quality control2 findingsDependency 1 · Manual hand-off 1 · at 2 companies
- Customer service and support2 findingsDependency 1 · Workaround 1 · at 2 companies
Seen across
Where it holds
Industries
Business model
- product6%
- subscription6%
Size
- 201-500 people18%
- 51-200 people12%
- 11-50 people6%
- 501-1000 people6%
Region
- United States35%
- North America12%
- Germany / United States6%
- Japan6%
- San Francisco6%
- San Francisco, California6%
Instances
The 17 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.