Market and positioning → sales → pricing → product or service design (+6)
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 11
- Of their industry
- 16%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 100% of instancesthen
- PeopleSalesin 91% of instancesthen
- DecisionsPricingin 91% of instancesthen
- ProcessProduct or service designin 91% of instancesthen
- PeopleSuppliers and partnersin 100% of instancesmaterial
- ProcessProduction or deliveryin 100% of instancesthen
- PeopleCustomer service and supportin 100% of instancesthen
- DecisionsUsage pricing and meteringin 100% of instancesthen
- DecisionsStrategy and goalsin 91% of instancesthen
- DecisionsData protection and security assurancein 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Org structure
64%
7
Account management
45%
5
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Suppliers and partners5 findingsDependency 5 · at 5 companies
- Sales4 findingsManual hand-off 3 · Dependency 1 · at 4 companies
- Customer service and support3 findingsDependency 1 · Tacit rule 1 · Workaround 1 · at 3 companies
- Production or delivery2 findingsDependency 2 · at 2 companies
- Health, safety and environment2 findingsManual hand-off 1 · Workaround 1 · at 2 companies
- Usage policies and model documentation2 findingsDependency 1 · Tacit rule 1 · at 1 company
- Billing and invoicing1 findingManual hand-off 1 · at 1 company
- Regulatory compliance1 findingDependency 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- subscription18%
Size
- 201-500 people9%
- 51-200 people9%
Region
- United States27%
- North America18%
- Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore9%
- Remote-first; offices in Austin, San Francisco and London9%
- San Francisco, United States9%
Instances
The 11 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.