System Atlas

Market and positioning → sales → pricing → product or service design (+6)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
11
Of their industry
16%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. People
    Sales
    in 91% of instances
    then
  3. Decisions
    Pricing
    in 91% of instances
    then
  4. Process
    Product or service design
    in 91% of instances
    then
  5. People
    Suppliers and partners
    in 100% of instances
    material
  6. Process
    Production or delivery
    in 100% of instances
    then
  7. People
    Customer service and support
    in 100% of instances
    then
  8. Decisions
    Usage pricing and metering
    in 100% of instances
    then
  9. Decisions
    Strategy and goals
    in 91% of instances
    then
  10. Decisions
    Data protection and security assurance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Org structure
64%
7
Account management
45%
5
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners5 findings
    Dependency 5 · at 5 companies
  • Sales4 findings
    Manual hand-off 3 · Dependency 1 · at 4 companies
  • Customer service and support3 findings
    Dependency 1 · Tacit rule 1 · Workaround 1 · at 3 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Health, safety and environment2 findings
    Manual hand-off 1 · Workaround 1 · at 2 companies
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Regulatory compliance1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription18%
Size
  • 201-500 people9%
  • 51-200 people9%
Region
  • United States27%
  • North America18%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore9%
  • Remote-first; offices in Austin, San Francisco and London9%
  • San Francisco, United States9%
Instances
The 11 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.