Product or service design → production or delivery → strategy and goals → market and positioning (+1)

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

• Sales9 findings
  Manual hand-off 5 · Dependency 3 · Informal channel 1 · at 9 companies
• Suppliers and partners7 findings
  Dependency 7 · at 7 companies
• Customer onboarding5 findings
  Dependency 5 · at 4 companies
• Production or delivery4 findings
  Dependency 4 · at 4 companies
• Customer service and support3 findings
  Dependency 1 · Tacit rule 1 · Workaround 1 · at 3 companies
• Usage policies and model documentation3 findings
  Tacit rule 2 · Dependency 1 · at 2 companies
• Compute capacity2 findings
  Bottleneck 1 · Dependency 1 · at 2 companies
• Hiring2 findings
  Dependency 1 · Informal channel 1 · at 2 companies