System Atlas

Lead generation → sales → product or service design → market and positioning (+4)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
17
Of their industry
25%
The pattern
What every instance has, in order
  1. Process
    Lead generation
    in 94% of instances
    information
  2. People
    Sales
    in 100% of instances
    then
  3. Process
    Product or service design
    in 94% of instances
    information
  4. Decisions
    Market and positioning
    in 100% of instances
    information
  5. Process
    Production or delivery
    in 100% of instances
    then
  6. Process
    Hiring
    in 100% of instances
    then
  7. Decisions
    Policies and culture
    in 100% of instances
    then
  8. Decisions
    Data protection and security assurance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Customer onboarding
71%
12
Uptime and incidents
47%
8
Onboarding and training
47%
8
Learning and improvement
47%
8
Evaluation and red-teaming
41%
7
Logistics and fulfilment
35%
6
Quality control
29%
5
Pretraining and fine-tuning runs
24%
4
Billing and invoicing
24%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales9 findings
    Manual hand-off 6 · Dependency 2 · Informal channel 1 · at 9 companies
  • Customer onboarding6 findings
    Dependency 6 · at 5 companies
  • Suppliers and partners5 findings
    Dependency 5 · at 5 companies
  • Production or delivery3 findings
    Dependency 3 · at 3 companies
  • Customer service and support3 findings
    Dependency 1 · Tacit rule 1 · Workaround 1 · at 3 companies
  • Health, safety and environment2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Pricing2 findings
    Dependency 1 · Tacit rule 1 · at 2 companies
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription6%
Size
  • 201-500 people12%
  • 51-200 people12%
Region
  • United States29%
  • North America12%
  • San Francisco, United States12%
  • Canada6%
  • France6%
  • New York, NY6%
Instances
The 17 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.