System Atlas

Market and positioning → pricing → product or service design → org structure (+2)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
15
Of their industry
22%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Decisions
    Pricing
    in 100% of instances
    then
  3. Process
    Product or service design
    in 93% of instances
    then
  4. People
    Org structure
    in 100% of instances
    then
  5. Decisions
    Strategy and goals
    in 93% of instances
    then
  6. Decisions
    Data protection and security assurance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
People4
Sales
73%
11
Suppliers and partners
67%
10
Customer service and support
53%
8
Account management
40%
6
Process10
Lead generation
80%
12
Hiring
80%
12
Customer onboarding
67%
10
Uptime and incidents
47%
7
Logistics and fulfilment
40%
6
Pretraining and fine-tuning runs
40%
6
Onboarding and training
40%
6
Learning and improvement
33%
5
Quality control
27%
4
Evaluation and red-teaming
20%
3
Software3
Inference serving
67%
10
Integrations
60%
9
Subscription billing
20%
3
Data2
Compute capacity
40%
6
Inventory and assets
33%
5
Decisions10
Usage pricing and metering
73%
11
Policies and culture
67%
10
Security and access
67%
10
Regulatory compliance
67%
10
Model release and versioning
47%
7
Performance and pay
40%
6
Contracts
33%
5
Health, safety and environment
33%
5
Usage policies and model documentation
33%
5
Governance and decision rights
27%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales8 findings
    Manual hand-off 6 · Dependency 2 · at 8 companies
  • Suppliers and partners6 findings
    Dependency 6 · at 6 companies
  • Compute capacity2 findings
    Bottleneck 1 · Dependency 1 · at 2 companies
  • Customer onboarding2 findings
    Dependency 2 · at 2 companies
  • Health, safety and environment2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Pricing2 findings
    Tacit rule 2 · at 2 companies
  • Quality control2 findings
    Bottleneck 2 · at 2 companies
  • Customer service and support2 findings
    Dependency 1 · Tacit rule 1 · at 2 companies
Seen across
Where it holds
Business model
  • product7%
  • subscription7%
Size
  • 51-200 people13%
  • 1000+ people7%
  • 201-500 people7%
  • 501-1000 people7%
Region
  • United States27%
  • North America13%
  • Canada7%
  • New York (US); also offices in London and San Francisco7%
  • Remote-first; offices in Austin, San Francisco and London7%
  • San Francisco, United States7%
Instances
The 15 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.