System Atlas
Atlas
Constructs/Process

Lead generation → sales → product or service design → market and positioning (+3)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
17
Of their industry
25%
The pattern
What every instance has, in order
  1. Process
    Lead generation
    in 100% of instances
    information
  2. People
    Sales
    in 94% of instances
    then
  3. Process
    Product or service design
    in 94% of instances
    information
  4. Decisions
    Market and positioning
    in 100% of instances
    information
  5. Process
    Production or delivery
    in 100% of instances
    then
  6. Software
    Inference serving
    in 100% of instances
    then
  7. Decisions
    Data protection and security assurance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People4
Customer service and support
71%
12
Suppliers and partners
65%
11
Org structure
65%
11
Account management
47%
8
Process8
Customer onboarding
71%
12
Uptime and incidents
53%
9
Onboarding and training
47%
8
Logistics and fulfilment
41%
7
Evaluation and red-teaming
41%
7
Pretraining and fine-tuning runs
35%
6
Learning and improvement
35%
6
Billing and invoicing
24%
4
Software2
Integrations
47%
8
Subscription billing
24%
4
Data2
Compute capacity
47%
8
Inventory and assets
41%
7
Decisions9
Policies and culture
76%
13
Usage pricing and metering
76%
13
Security and access
71%
12
Regulatory compliance
59%
10
Health, safety and environment
47%
8
Contracts
41%
7
Performance and pay
41%
7
Model release and versioning
35%
6
Usage policies and model documentation
24%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales9 findings
    Manual hand-off 5 · Dependency 2 · Bottleneck 1 · Informal channel 1 · at 9 companies
  • Suppliers and partners6 findings
    Dependency 6 · at 6 companies
  • Production or delivery5 findings
    Dependency 5 · at 5 companies
  • Customer onboarding4 findings
    Dependency 4 · at 3 companies
  • Health, safety and environment3 findings
    Dependency 1 · Manual hand-off 1 · Workaround 1 · at 3 companies
  • Customer service and support3 findings
    Dependency 1 · Tacit rule 1 · Workaround 1 · at 3 companies
  • Inference serving2 findings
    Bottleneck 1 · Workaround 1 · at 1 company
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription6%
Size
  • 51-200 people12%
  • 201-500 people6%
Region
  • United States24%
  • North America12%
  • San Francisco, United States12%
  • Canada6%
  • New York, NY6%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore6%
Instances
The 17 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member