System Atlas

Market and positioning → lead generation → pricing → suppliers and partners (+6)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
11
Of their industry
16%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 91% of instances
    then
  3. Decisions
    Pricing
    in 100% of instances
    then
  4. People
    Suppliers and partners
    in 100% of instances
    information
  5. Process
    Product or service design
    in 91% of instances
    work
  6. Process
    Production or delivery
    in 100% of instances
    then
  7. Process
    Hiring
    in 100% of instances
    then
  8. Decisions
    Usage pricing and metering
    in 91% of instances
    then
  9. Decisions
    Strategy and goals
    in 91% of instances
    then
  10. Decisions
    Data protection and security assurance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
People2
Customer service and support
73%
8
Account management
45%
5
Process8
Customer onboarding
55%
6
Pretraining and fine-tuning runs
55%
6
Uptime and incidents
55%
6
Logistics and fulfilment
45%
5
Onboarding and training
36%
4
Evaluation and red-teaming
27%
3
Billing and invoicing
27%
3
Learning and improvement
27%
3
Software2
Integrations
64%
7
Subscription billing
36%
4
Data2
Inventory and assets
45%
5
Compute capacity
45%
5
Decisions7
Contracts
64%
7
Security and access
64%
7
Regulatory compliance
55%
6
Model release and versioning
45%
5
Performance and pay
45%
5
Health, safety and environment
45%
5
Usage policies and model documentation
45%
5
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners7 findings
    Dependency 7 · at 7 companies
  • Production or delivery3 findings
    Dependency 3 · at 3 companies
  • Health, safety and environment3 findings
    Dependency 1 · Manual hand-off 1 · Workaround 1 · at 3 companies
  • Hiring2 findings
    Dependency 1 · Informal channel 1 · at 2 companies
  • Pricing2 findings
    Tacit rule 2 · at 2 companies
  • Customer service and support2 findings
    Dependency 1 · Tacit rule 1 · at 2 companies
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription9%
Size
  • 51-200 people18%
  • 201-500 people9%
Region
  • North America18%
  • United States18%
  • New York (US); also offices in London and San Francisco9%
  • Remote-first; offices in Austin, San Francisco and London9%
  • San Francisco, United States9%
  • United States (founded in the US); team distributed across Europe and North America9%
Instances
The 11 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.