Data management → product or service design → reporting and dashboards
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Cross-industryRun by organizations in 10 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 21
- Of their industry
- 0%
The pattern
What every instance has, in order
- DataData managementin 100% of instancesinformation
- ProcessProduct or service designin 90% of instancesinformation
- DataReporting and dashboardsin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Suppliers and partners
57%
12
Customer service and support
43%
9
Sales
33%
7
Account management
24%
5
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Sales4 findingsBottleneck 2 · Dependency 1 · Manual hand-off 1 · at 3 companies
- Hiring3 findingsBottleneck 1 · Dependency 1 · Tacit rule 1 · at 3 companies
- Billing and invoicing2 findingsDependency (public record) 1 · Manual hand-off 1 · at 2 companies
- Management cadence2 findingsBottleneck 1 · Informal channel 1 · at 2 companies
- Pricing2 findingsTacit rule 2 · at 2 companies
- Quality control2 findingsBottleneck (public record) 1 · Dependency 1 · at 2 companies
- Budgeting and forecasting1 findingManual hand-off 1 · at 1 company
- Customer data1 findingInformal channel (public record) 1 · at 1 company
Seen across
Where it holds
Industries
Business model
- product19%
- subscription19%
- marketplace10%
- service5%
Size
- 1000+ people33%
- 501-1000 people10%
- 51-200 people10%
- 201-500 people5%
Region
- United States52%
- Switzerland14%
- Japan10%
- China5%
- Europe5%
- France5%
Instances
The 21 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.