System Atlas

Market and positioning → lead generation → sales → pricing (+4)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
7
Of their industry
32%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 100% of instances
    information
  3. People
    Sales
    in 100% of instances
    then
  4. Decisions
    Pricing
    in 100% of instances
    then
  5. Process
    Customer onboarding
    in 100% of instances
    work
  6. Process
    Production or delivery
    in 100% of instances
    then
  7. People
    Customer service and support
    in 100% of instances
    then
  8. Decisions
    Strategy and goals
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Inventory and assets
57%
4
Compute capacity
43%
3
Data management
29%
2
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales5 findings
    Manual hand-off 4 · Dependency 1 · at 4 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Inference serving2 findings
    Bottleneck 1 · Workaround 1 · at 1 company
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Customer service and support1 finding
    Tacit rule 1 · at 1 company
  • Uptime and incidents1 finding
    Manual hand-off 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription14%
Size
  • 51-200 people14%
Region
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore14%
  • Remote-first; offices in Austin, San Francisco and London14%
  • San Francisco, CA14%
  • San Francisco, United States14%
  • United States14%
Instances
The 7 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.