System Atlas
Atlas
Constructs/Process

Market and positioning → lead generation → sales → pricing (+7)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
10
Of their industry
15%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 100% of instances
    information
  3. People
    Sales
    in 100% of instances
    then
  4. Decisions
    Pricing
    in 90% of instances
    then
  5. Process
    Product or service design
    in 90% of instances
    then
  6. Process
    Customer onboarding
    in 100% of instances
    work
  7. Process
    Production or delivery
    in 100% of instances
    then
  8. People
    Customer service and support
    in 100% of instances
    then
  9. Software
    Inference serving
    in 100% of instances
    money
  10. Decisions
    Usage pricing and metering
    in 90% of instances
    then
  11. Decisions
    Data protection and security assurance
    in 90% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Strategy and goals
80%
8
Policies and culture
70%
7
Contracts
60%
6
Security and access
60%
6
Regulatory compliance
60%
6
Performance and pay
40%
4
Health, safety and environment
40%
4
Usage policies and model documentation
40%
4
Model release and versioning
20%
2
Governance and decision rights
20%
2
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales5 findings
    Manual hand-off 3 · Bottleneck 1 · Informal channel 1 · at 5 companies
  • Production or delivery3 findings
    Dependency 3 · at 3 companies
  • Suppliers and partners3 findings
    Dependency 3 · at 3 companies
  • Health, safety and environment2 findings
    Manual hand-off 1 · Workaround 1 · at 2 companies
  • Inference serving2 findings
    Bottleneck 1 · Workaround 1 · at 1 company
  • Pricing2 findings
    Tacit rule 2 · at 2 companies
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
  • Regulatory compliance1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription10%
Size
  • 201-500 people10%
  • 51-200 people10%
Region
  • United States30%
  • New York, NY10%
  • North America10%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore10%
  • Remote-first; offices in Austin, San Francisco and London10%
  • San Francisco, United States10%
Instances
The 10 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member