Market and positioning → lead generation → sales → product or service design (+6)

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

• Sales11 findings
  Manual hand-off 7 · Dependency 2 · Bottleneck 1 · Informal channel 1 · at 10 companies
• Customer onboarding6 findings
  Dependency 6 · at 6 companies
• Production or delivery4 findings
  Dependency 3 · Manual hand-off 1 · at 4 companies
• Suppliers and partners3 findings
  Dependency 3 · at 3 companies
• Integrations2 findings
  Dependency 1 · Manual hand-off 1 · at 2 companies
• Product or service design2 findings
  Bottleneck 1 · Informal channel 1 · at 2 companies
• Quality control2 findings
  Dependency 2 · at 2 companies
• Usage policies and model documentation2 findings
  Dependency 1 · Tacit rule 1 · at 1 company