System Atlas
Atlas
Constructs/Process

Market and positioning → lead generation → sales → product or service design (+6)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
16
Of their industry
24%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 100% of instances
    information
  3. People
    Sales
    in 94% of instances
    then
  4. Process
    Product or service design
    in 94% of instances
    then
  5. Process
    Customer onboarding
    in 100% of instances
    work
  6. Process
    Production or delivery
    in 100% of instances
    then
  7. People
    Org structure
    in 100% of instances
    then
  8. Process
    Hiring
    in 100% of instances
    then
  9. Decisions
    Policies and culture
    in 94% of instances
    then
  10. Decisions
    Strategy and goals
    in 94% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People3
Customer service and support
69%
11
Suppliers and partners
56%
9
Account management
31%
5
Process8
Logistics and fulfilment
44%
7
Learning and improvement
44%
7
Quality control
38%
6
Evaluation and red-teaming
38%
6
Onboarding and training
38%
6
Uptime and incidents
31%
5
Pretraining and fine-tuning runs
25%
4
Billing and invoicing
25%
4
Software2
Integrations
56%
9
Inference serving
50%
8
Data2
Compute capacity
25%
4
Data management
25%
4
Decisions11
Pricing
69%
11
Data protection and security assurance
69%
11
Security and access
63%
10
Usage pricing and metering
56%
9
Regulatory compliance
56%
9
Performance and pay
38%
6
Health, safety and environment
38%
6
Contracts
31%
5
Model release and versioning
31%
5
Governance and decision rights
31%
5
Usage policies and model documentation
25%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales11 findings
    Manual hand-off 7 · Dependency 2 · Bottleneck 1 · Informal channel 1 · at 10 companies
  • Customer onboarding6 findings
    Dependency 6 · at 6 companies
  • Production or delivery4 findings
    Dependency 3 · Manual hand-off 1 · at 4 companies
  • Suppliers and partners3 findings
    Dependency 3 · at 3 companies
  • Integrations2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Product or service design2 findings
    Bottleneck 1 · Informal channel 1 · at 2 companies
  • Quality control2 findings
    Dependency 2 · at 2 companies
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
Seen across
Where it holds
Business model
  • subscription6%
Size
  • 201-500 people13%
  • 51-200 people13%
  • 501-1000 people6%
Region
  • United States38%
  • Canada6%
  • France6%
  • Japan6%
  • North America6%
  • Remote-first; offices in Austin, San Francisco and London6%
Instances
The 16 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member