System Atlas

Market and positioning → lead generation → sales → product or service design (+4)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
8
Of their industry
36%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 100% of instances
    information
  3. People
    Sales
    in 100% of instances
    then
  4. Process
    Product or service design
    in 100% of instances
    then
  5. Process
    Customer onboarding
    in 100% of instances
    work
  6. Process
    Production or delivery
    in 100% of instances
    then
  7. People
    Customer service and support
    in 100% of instances
    then
  8. Process
    Hiring
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
Pricing
75%
6
Data protection and security assurance
75%
6
Usage pricing and metering
63%
5
Security and access
50%
4
Regulatory compliance
50%
4
Contracts
38%
3
Performance and pay
25%
2
Governance and decision rights
25%
2
Usage policies and model documentation
25%
2
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales7 findings
    Manual hand-off 5 · Dependency 1 · Informal channel 1 · at 6 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Inference serving2 findings
    Bottleneck 1 · Workaround 1 · at 1 company
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Customer onboarding1 finding
    Dependency 1 · at 1 company
  • Hiring1 finding
    Dependency 1 · at 1 company
  • Quality control1 finding
    Dependency 1 · at 1 company
  • Suppliers and partners1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Size
  • 51-200 people13%
Region
  • United States38%
  • New York, NY13%
  • Remote-first; offices in Austin, San Francisco and London13%
  • San Francisco, CA13%
Instances
The 8 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.