Market and positioning → lead generation → sales → product or service design (+4)
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 8
- Of their industry
- 36%
The pattern
What every instance has, in order
- DecisionsMarket and positioningin 100% of instancesthen
- ProcessLead generationin 100% of instancesinformation
- PeopleSalesin 100% of instancesthen
- ProcessProduct or service designin 100% of instancesthen
- ProcessCustomer onboardingin 100% of instanceswork
- ProcessProduction or deliveryin 100% of instancesthen
- PeopleCustomer service and supportin 100% of instancesthen
- ProcessHiringin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Pricing
75%
6
Data protection and security assurance
75%
6
Usage pricing and metering
63%
5
Security and access
50%
4
Regulatory compliance
50%
4
Contracts
38%
3
Performance and pay
25%
2
Governance and decision rights
25%
2
Usage policies and model documentation
25%
2
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Sales7 findingsManual hand-off 5 · Dependency 1 · Informal channel 1 · at 6 companies
- Production or delivery2 findingsDependency 2 · at 2 companies
- Inference serving2 findingsBottleneck 1 · Workaround 1 · at 1 company
- Billing and invoicing1 findingManual hand-off 1 · at 1 company
- Customer onboarding1 findingDependency 1 · at 1 company
- Hiring1 findingDependency 1 · at 1 company
- Quality control1 findingDependency 1 · at 1 company
- Suppliers and partners1 findingDependency 1 · at 1 company
Seen across
Where it holds
Industries
Size
- 51-200 people13%
Region
- United States38%
- New York, NY13%
- Remote-first; offices in Austin, San Francisco and London13%
- San Francisco, CA13%
Instances
The 8 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.