Market and positioning → customer onboarding → production or delivery

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

• Sales25 findings
  Manual hand-off 13 · Dependency 6 · Bottleneck 4 · Informal channel 2 · at 24 companies
• Production or delivery17 findings
  Dependency 12 · Manual hand-off 3 · Bottleneck 1 · Tacit rule 1 · at 16 companies
• Customer onboarding14 findings
  Dependency 10 · Manual hand-off 2 · Bottleneck 1 · Tacit rule 1 · at 12 companies
• Suppliers and partners11 findings
  Dependency 11 · at 11 companies
• Customer service and support8 findings
  Informal channel 3 · Dependency 2 · Tacit rule 2 · Manual hand-off 1 · at 8 companies
• Pricing6 findings
  Tacit rule 3 · Manual hand-off 2 · Dependency 1 · at 6 companies
• Quality control5 findings
  Dependency 3 · Bottleneck 1 · Manual hand-off 1 · at 5 companies
• Governance and decision rights4 findings
  Dependency 3 · Tacit rule 1 · at 4 companies