Market and positioning → customer onboarding → production or delivery

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

• Sales24 findings
  Manual hand-off 13 · Dependency 5 · Bottleneck 4 · Informal channel 2 · at 23 companies
• Production or delivery16 findings
  Dependency 12 · Manual hand-off 2 · Bottleneck 1 · Tacit rule 1 · at 15 companies
• Customer onboarding14 findings
  Dependency 10 · Manual hand-off 2 · Bottleneck 1 · Tacit rule 1 · at 12 companies
• Suppliers and partners10 findings
  Dependency 10 · at 10 companies
• Customer service and support7 findings
  Informal channel 3 · Tacit rule 2 · Dependency 1 · Manual hand-off 1 · at 7 companies
• Pricing6 findings
  Tacit rule 3 · Manual hand-off 2 · Dependency 1 · at 6 companies
• Quality control5 findings
  Dependency 3 · Bottleneck 1 · Manual hand-off 1 · at 5 companies
• Security and access4 findings
  Dependency 2 · Workaround 2 · at 4 companies