System Atlas
Atlas
Constructs/Knowledge

Market and positioning → pricing → contracts → product or service design

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Cross-industryRun by organizations in 8 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
15
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Decisions
    Pricing
    in 100% of instances
    then
  3. Decisions
    Contracts
    in 100% of instances
    then
  4. Process
    Product or service design
    in 93% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
People4
Org structure
73%
11
Customer service and support
60%
9
Sales
53%
8
Account management
20%
3
Process10
Production or delivery
73%
11
Hiring
73%
11
Quality control
47%
7
Customer onboarding
47%
7
Billing and invoicing
47%
7
Logistics and fulfilment
40%
6
Scheduling and capacity
27%
4
Learning and improvement
27%
4
Proposals and quoting
20%
3
Planning and scheduling
20%
3
Software2
Integrations
67%
10
Core system of record
27%
4
Data6
Customer data
53%
8
Reporting and dashboards
47%
7
Legal and contracts administration
47%
7
Inventory and assets
33%
5
Cash and treasury
33%
5
Data management
27%
4
Decisions7
Strategy and goals
80%
12
Policies and culture
73%
11
Governance and decision rights
60%
9
Security and access
47%
7
Performance and pay
27%
4
Licences and registrations
27%
4
Budgeting and forecasting
20%
3
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Pricing4 findings
    Manual hand-off 2 · Tacit rule 1 · Workaround (public record) 1 · at 4 companies
  • Sales3 findings
    Manual hand-off 2 · Dependency 1 · at 2 companies
  • Production or delivery2 findings
    Dependency 2 · at 2 companies
  • Governance and decision rights2 findings
    Dependency (public record) 1 · Tacit rule (public record) 1 · at 2 companies
  • Account management1 finding
    Dependency (public record) 1 · at 1 company
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Scheduling and capacity1 finding
    Dependency (public record) 1 · at 1 company
  • Hiring1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • product40%
  • subscription27%
  • marketplace13%
  • asset7%
Size
  • 501-1000 people13%
  • 1000+ people7%
  • 11-50 people7%
  • 201-500 people7%
  • 51-200 people7%
Region
  • United States47%
  • France7%
  • Germany / United States7%
  • India7%
  • Los Angeles, California, United States7%
  • Northern California, United States7%
Instances
The 15 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member