System Atlas
Atlas
Constructs/Knowledge

Market and positioning → lead generation → pricing → contracts (+2)

How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.

Within one industryHolds in Cloud, data centre and data platform providers. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

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Organizations running it
22
Of their industry
31%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 91% of instances
    then
  3. Decisions
    Pricing
    in 91% of instances
    then
  4. Decisions
    Contracts
    in 100% of instances
    then
  5. Process
    Product or service design
    in 100% of instances
    work
  6. Process
    Production or delivery
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
GroupsLayersEverything
Element
Share of instances
Companies
Suppliers and partners
73%
16
Org structure
64%
14
Account management
41%
9
Site and operations engineers
36%
8
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member
Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners8 findings
    Dependency 8 · at 8 companies
  • Procurement4 findings
    Bottleneck 2 · Dependency 2 · at 3 companies
  • Quality control3 findings
    Manual hand-off 2 · Dependency 1 · at 3 companies
  • Billing and invoicing2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Contracts2 findings
    Dependency 2 · at 2 companies
  • Production or delivery2 findings
    Dependency 1 · Tacit rule 1 · at 2 companies
  • Hiring2 findings
    Dependency 1 · Manual hand-off 1 · at 2 companies
  • Uptime and incident response2 findings
    Dependency 2 · at 2 companies
Seen across
Where it holds
Business model
  • subscription9%
Size
  • 51-200 people9%
  • 11-50 people5%
Region
  • United States41%
  • San Francisco, United States9%
  • London, England5%
  • New York, NY5%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore5%
  • San Francisco, CA5%
Instances
The 22 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

See Member