Suppliers and partners → pricing → regulatory compliance → product or service design
How information is recorded, decided on and fed back. Mostly data and decisions, with information fed back.
Cross-industryRun by organizations in 8 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 22
- Of their industry
- 0%
The pattern
What every instance has, in order
- PeopleSuppliers and partnersin 100% of instancesmoney
- DecisionsPricingin 100% of instancesthen
- DecisionsRegulatory compliancein 100% of instancescontrol
- ProcessProduct or service designin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Lead generation
68%
15
Quality control
55%
12
Hiring
55%
12
Production or delivery
50%
11
Billing and invoicing
45%
10
Scheduling and capacity
41%
9
Customer onboarding
27%
6
Customer data
73%
16
Reporting and dashboards
64%
14
Legal and contracts administration
59%
13
Cash and treasury
36%
8
Data management
32%
7
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Pricing4 findingsManual hand-off 2 · Tacit rule 1 · Workaround (public record) 1 · at 4 companies
- Suppliers and partners4 findingsDependency 2 · Dependency (public record) 1 · Manual hand-off (public record) 1 · at 4 companies
- Sales3 findingsManual hand-off 2 · Dependency 1 · at 2 companies
- Production or delivery2 findingsBottleneck (public record) 1 · Dependency 1 · at 2 companies
- Governance and decision rights2 findingsDependency (public record) 1 · Tacit rule (public record) 1 · at 2 companies
- Core system of record2 findingsDependency 1 · Dependency (public record) 1 · at 2 companies
- Billing and invoicing1 findingManual hand-off 1 · at 1 company
- Scheduling and capacity1 findingDependency (public record) 1 · at 1 company
Seen across
Where it holds
Industries
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers36%
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers32%
- Machine learning and AI developer tooling9%
- Companies5%
- Data platforms, warehouses and analytics5%
- Guided Missile and Space Vehicle Manufacturing5%
Business model
- product41%
- subscription23%
- marketplace18%
- service5%
Size
- 1000+ people18%
- 11-50 people14%
- 501-1000 people9%
- 201-500 people5%
- 51-200 people5%
Region
- United States64%
- Bay Area, CA and Amsterdam, NL5%
- France5%
- Germany5%
- India5%
- Los Angeles, California, United States5%
Instances
The 22 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.