System Atlas

Market and positioning → lead generation → sales → product or service design (+4)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
12
Of their industry
18%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 100% of instances
    then
  2. Process
    Lead generation
    in 100% of instances
    information
  3. People
    Sales
    in 100% of instances
    then
  4. Process
    Product or service design
    in 100% of instances
    work
  5. Process
    Production or delivery
    in 100% of instances
    then
  6. Process
    Hiring
    in 92% of instances
    then
  7. Decisions
    Regulatory compliance
    in 100% of instances
    then
  8. Decisions
    Strategy and goals
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
People3
Customer service and support
75%
9
Suppliers and partners
67%
8
Account management
33%
4
Process8
Logistics and fulfilment
50%
6
Onboarding and training
50%
6
Uptime and incidents
42%
5
Learning and improvement
42%
5
Quality control
33%
4
Billing and invoicing
33%
4
Pretraining and fine-tuning runs
25%
3
Evaluation and red-teaming
25%
3
Software3
Inference serving
58%
7
Integrations
58%
7
Subscription billing
33%
4
Data4
Data management
42%
5
Inventory and assets
25%
3
Compute capacity
25%
3
Reporting and dashboards
25%
3
Decisions10
Policies and culture
75%
9
Usage pricing and metering
75%
9
Security and access
75%
9
Data protection and security assurance
67%
8
Performance and pay
58%
7
Health, safety and environment
50%
6
Governance and decision rights
50%
6
Model release and versioning
42%
5
Contracts
33%
4
Usage policies and model documentation
33%
4
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales8 findings
    Manual hand-off 5 · Dependency 2 · Bottleneck 1 · at 7 companies
  • Suppliers and partners5 findings
    Dependency 5 · at 5 companies
  • Usage policies and model documentation2 findings
    Dependency 1 · Tacit rule 1 · at 1 company
  • Billing and invoicing1 finding
    Manual hand-off 1 · at 1 company
  • Regulatory compliance1 finding
    Dependency 1 · at 1 company
  • Compute capacity1 finding
    Bottleneck 1 · at 1 company
  • Production or delivery1 finding
    Dependency 1 · at 1 company
  • Governance and decision rights1 finding
    Dependency 1 · at 1 company
Seen across
Where it holds
Business model
  • product8%
Size
  • 1000+ people8%
  • 201-500 people8%
  • 501-1000 people8%
  • 51-200 people8%
Region
  • United States42%
  • Canada8%
  • Japan8%
  • North America8%
  • Redwood City, California (HQ); offices in New York, Shanghai, London, Berlin and Singapore8%
  • Remote-first; offices in Austin, San Francisco and London8%
Instances
The 12 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.