System Atlas

Market and positioning → product or service design → regulatory compliance → lead generation (+1)

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 18 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
52
Of their industry
0%
The pattern
What every instance has, in order
  1. Decisions
    Market and positioning
    in 96% of instances
    then
  2. Process
    Product or service design
    in 90% of instances
    then
  3. Decisions
    Regulatory compliance
    in 100% of instances
    then
  4. Process
    Lead generation
    in 100% of instances
    information
  5. People
    Sales
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
People4
Customer service and support
69%
36
Org structure
65%
34
Suppliers and partners
58%
30
Account management
25%
13
Process9
Production or delivery
77%
40
Hiring
73%
38
Customer onboarding
60%
31
Logistics and fulfilment
38%
20
Billing and invoicing
38%
20
Quality control
31%
16
Onboarding and training
31%
16
Learning and improvement
31%
16
Proposals and quoting
27%
14
Software2
Integrations
38%
20
Inference serving
23%
12
Data4
Customer data
31%
16
Data management
29%
15
Reporting and dashboards
27%
14
Legal and contracts administration
25%
13
Decisions10
Pricing
71%
37
Strategy and goals
69%
36
Policies and culture
67%
35
Security and access
60%
31
Contracts
54%
28
Governance and decision rights
40%
21
Performance and pay
29%
15
Usage pricing and metering
25%
13
Health, safety and environment
25%
13
Data protection and security assurance
25%
13
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales22 findings
    Manual hand-off 9 · Dependency 7 · Bottleneck 5 · Tacit rule 1 · at 20 companies
  • Suppliers and partners18 findings
    Dependency 18 · at 17 companies
  • Customer service and support8 findings
    Informal channel 3 · Dependency 2 · Manual hand-off 2 · Workaround 1 · at 8 companies
  • Pricing7 findings
    Manual hand-off 3 · Tacit rule 3 · Dependency 1 · at 7 companies
  • Production or delivery6 findings
    Dependency 3 · Manual hand-off 2 · Tacit rule 1 · at 6 companies
  • Logistics and fulfilment6 findings
    Dependency 5 · Manual hand-off 1 · at 5 companies
  • Customer onboarding5 findings
    Dependency 3 · Bottleneck 1 · Manual hand-off 1 · at 5 companies
  • Health, safety and environment4 findings
    Manual hand-off 2 · Dependency 1 · Workaround 1 · at 4 companies
Seen across
Where it holds
Business model
  • product13%
  • subscription8%
  • marketplace4%
  • service2%
Size
  • 1000+ people19%
  • 51-200 people8%
  • 201-500 people4%
  • 11-50 people2%
  • 501-1000 people2%
Region
  • United States42%
  • United Kingdom8%
  • Germany6%
  • France4%
  • Japan4%
  • San Francisco, United States4%
Instances
The 52 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.