Market and positioning → lead generation → pricing → product or service design (+2)

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

• Sales14 findings
  Manual hand-off 8 · Dependency 4 · Bottleneck 1 · Tacit rule 1 · at 13 companies
• Suppliers and partners14 findings
  Dependency 13 · Manual hand-off (public record) 1 · at 14 companies
• Pricing8 findings
  Tacit rule 5 · Manual hand-off 3 · at 8 companies
• Customer onboarding5 findings
  Dependency 3 · Bottleneck 1 · Manual hand-off 1 · at 5 companies
• Production or delivery4 findings
  Dependency 3 · Tacit rule 1 · at 4 companies
• Hiring3 findings
  Dependency 2 · Tacit rule 1 · at 3 companies
• Lead generation3 findings
  Dependency 2 · Informal channel 1 · at 3 companies
• Customer service and support3 findings
  Dependency 2 · Informal channel 1 · at 3 companies