Org structure → regulatory compliance → market and positioning → product or service design (+1)
Workflows that drive an outcome from step to step. Process steps that hand work to each other.
Within one industryHolds in Artificial intelligence. Counted from public, sourced parts only; each organization below links to the parts it was counted on.
- Organizations running it
- 40
- Of their industry
- 3%
The pattern
What every instance has, in order
- PeopleOrg structurein 100% of instancesthen
- DecisionsRegulatory compliancein 100% of instancescontrol
- DecisionsMarket and positioningin 93% of instancesinformation
- ProcessProduct or service designin 95% of instanceswork
- ProcessProduction or deliveryin 100% of instances
Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.
Structure
Element
Share of instances
Companies
Suppliers and partners
65%
26
Sales
57%
23
Customer service and support
55%
22
Account management
25%
10
Variant · where they differ
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Couplings · what comes together
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.
Entropy
Where it runs rough
Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.
- Sales14 findingsManual hand-off 8 · Dependency 4 · Bottleneck 2 · at 13 companies
- Suppliers and partners12 findingsDependency 11 · Dependency (public record) 1 · at 12 companies
- Production or delivery5 findingsDependency 3 · Bottleneck (public record) 1 · Tacit rule 1 · at 5 companies
- Pricing5 findingsTacit rule 4 · Manual hand-off 1 · at 5 companies
- Health, safety and environment4 findingsDependency 2 · Bottleneck 1 · Manual hand-off 1 · at 4 companies
- Regulatory compliance3 findingsBottleneck 1 · Dependency 1 · Workaround 1 · at 3 companies
- Customer onboarding3 findingsDependency 3 · at 3 companies
- Org structure3 findingsBottleneck (public record) 1 · Dependency 1 · Tacit rule 1 · at 3 companies
Seen across
Where it holds
Industries
- AI applications and agents18%
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers18%
- Cloud and GPU compute providers15%
- Foundation model developers10%
- Machine learning and AI developer tooling10%
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers10%
Business model
- product20%
- marketplace5%
- service5%
- subscription5%
Size
- 1000+ people15%
- 51-200 people10%
- 11-50 people8%
- 501-1000 people8%
- 201-500 people5%
Region
- United States48%
- United Kingdom5%
- Canada3%
- China3%
- Germany3%
- India3%
Instances
The 40 companies it was seen at
Member
Variants, couplings and instances
Every level, number, source and dimension: Member, $300 a year.