System Atlas

Lead generation → production or delivery → regulatory compliance

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 25 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
68
Of their industry
0%
The pattern
What every instance has, in order
  1. Process
    Lead generation
    in 100% of instances
    then
  2. Process
    Production or delivery
    in 100% of instances
    then
  3. Decisions
    Regulatory compliance
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
People4
Org structure
62%
42
Sales
59%
40
Suppliers and partners
54%
37
Customer service and support
54%
37
Process8
Hiring
62%
42
Customer onboarding
46%
31
Logistics and fulfilment
34%
23
Quality control
29%
20
Billing and invoicing
29%
20
Learning and improvement
25%
17
Onboarding and training
24%
16
Planning and scheduling
21%
14
Software1
Integrations
37%
25
Data5
Customer data
26%
18
Reporting and dashboards
25%
17
Inventory and assets
24%
16
Legal and contracts administration
22%
15
Data management
21%
14
Decisions9
Strategy and goals
71%
48
Pricing
63%
43
Policies and culture
57%
39
Security and access
49%
33
Contracts
46%
31
Governance and decision rights
40%
27
Performance and pay
26%
18
Data protection and security assurance
24%
16
Usage pricing and metering
21%
14
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Suppliers and partners20 findings
    Dependency 20 · at 19 companies
  • Sales19 findings
    Manual hand-off 9 · Dependency 6 · Bottleneck 4 · at 18 companies
  • Production or delivery12 findings
    Dependency 7 · Manual hand-off 4 · Tacit rule 1 · at 12 companies
  • Pricing10 findings
    Tacit rule 6 · Manual hand-off 3 · Workaround (public record) 1 · at 10 companies
  • Logistics and fulfilment7 findings
    Dependency 6 · Manual hand-off 1 · at 7 companies
  • Customer service and support7 findings
    Informal channel 2 · Tacit rule 2 · Dependency 1 · Manual hand-off 1 · Workaround 1 · at 7 companies
  • Customer onboarding6 findings
    Dependency 4 · Bottleneck 1 · Manual hand-off 1 · at 6 companies
  • Planning and scheduling5 findings
    Tacit rule 4 · Dependency 1 · at 5 companies
Seen across
Where it holds
Business model
  • product18%
  • subscription4%
  • marketplace3%
  • service3%
  • project1%
Size
  • 1000+ people16%
  • 51-200 people4%
  • 11-50 people3%
  • 201-500 people3%
  • 501-1000 people1%
Region
  • United States35%
  • China4%
  • Germany4%
  • Switzerland4%
  • United Kingdom4%
  • France3%
Instances
The 68 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.