System Atlas

Lead generation → regulatory compliance → product or service design → production or delivery

Workflows that drive an outcome from step to step. Process steps that hand work to each other.

Cross-industryRun by organizations in 22 industries. Counted from public, sourced parts only; each organization below links to the parts it was counted on.

Organizations running it
65
Of their industry
0%
The pattern
What every instance has, in order
  1. Process
    Lead generation
    in 100% of instances
    then
  2. Decisions
    Regulatory compliance
    in 100% of instances
    then
  3. Process
    Product or service design
    in 92% of instances
    work
  4. Process
    Production or delivery
    in 100% of instances

Coloured arrows: a flow of that type seen between the two at instance organizations. Grey arrows: order only.

Structure
Element
Share of instances
Companies
People4
Org structure
63%
41
Sales
60%
39
Suppliers and partners
55%
36
Customer service and support
52%
34
Process8
Hiring
60%
39
Customer onboarding
48%
31
Logistics and fulfilment
32%
21
Billing and invoicing
31%
20
Quality control
29%
19
Learning and improvement
26%
17
Onboarding and training
23%
15
Planning and scheduling
20%
13
Software2
Integrations
37%
24
Inference serving
20%
13
Data5
Customer data
26%
17
Reporting and dashboards
26%
17
Inventory and assets
25%
16
Data management
22%
14
Legal and contracts administration
22%
14
Decisions9
Strategy and goals
72%
47
Pricing
65%
42
Policies and culture
58%
38
Security and access
49%
32
Contracts
46%
30
Governance and decision rights
38%
25
Performance and pay
28%
18
Data protection and security assurance
25%
16
Usage pricing and metering
22%
14
Variant · where they differ
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Couplings · what comes together
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.

Entropy
Where it runs rough

Operating-reality findings at instance companies: workarounds, manual hand-offs, bottlenecks.

  • Sales19 findings
    Manual hand-off 9 · Dependency 6 · Bottleneck 4 · at 18 companies
  • Suppliers and partners19 findings
    Dependency 19 · at 18 companies
  • Production or delivery12 findings
    Dependency 7 · Manual hand-off 4 · Tacit rule 1 · at 12 companies
  • Pricing10 findings
    Tacit rule 6 · Manual hand-off 3 · Workaround (public record) 1 · at 10 companies
  • Customer onboarding6 findings
    Dependency 4 · Bottleneck 1 · Manual hand-off 1 · at 6 companies
  • Logistics and fulfilment6 findings
    Dependency 5 · Manual hand-off 1 · at 6 companies
  • Customer service and support6 findings
    Informal channel 2 · Dependency 1 · Manual hand-off 1 · Tacit rule 1 · Workaround 1 · at 6 companies
  • Planning and scheduling5 findings
    Tacit rule 4 · Dependency 1 · at 5 companies
Seen across
Where it holds
Business model
  • product18%
  • subscription5%
  • marketplace3%
  • service3%
  • project2%
Size
  • 1000+ people15%
  • 51-200 people5%
  • 11-50 people3%
  • 201-500 people3%
  • 501-1000 people2%
Region
  • United States34%
  • China5%
  • Switzerland5%
  • United Kingdom5%
  • France3%
  • Germany3%
Instances
The 65 companies it was seen at
Member
Variants, couplings and instances

Every level, number, source and dimension: Member, $300 a year.